As we reflect on the past year at InteliSys Aviation, we’re grateful for the opportunity to work with incredible partners across the aviation industry. This year, we were fortunate to welcome twelve new airlines who chose the ameliaRES platform to support their operations and future growth. Additionally, ten existing airline partners renewed their agreements, reinforcing the trust and value we strive to deliver every day.
These milestones represent more than just growth—they highlight the alignment between our platform’s capabilities and the evolving needs of airlines worldwide. We take pride in being a trusted partner to our customers and remain focused on delivering innovative solutions that drive success in a rapidly changing industry.
Map of 2024 Growth for IAS - 12 New Airlines, 10 Airlines Renewed
At InteliSys Aviation, we understand that selecting or renewing a Passenger Service System is a critical decision. As a foundational piece of technology within your organization, the choice of a PSS directly impacts operational efficiency, customer experience, and long-term growth. We deeply appreciate the trust our customers have placed in us by choosing ameliaRES.
To the nine new airlines that adopted our platform this year, thank you for partnering with us as you modernize and scale your operations. We look forward to supporting your goals with a system designed to provide flexibility, reliability, and innovation.
To the ten airlines that renewed their agreements, your continued confidence is a testament to the value we aim to deliver. We take pride in knowing that ameliaRES continues to align with your needs and provides the stability and support required for your ongoing success.
We recognize the weight of these decisions and are committed to delivering the technology and service that your business depends on. Thank you for choosing InteliSys Aviation—we’re excited to keep moving forward together.
Airlines today face increasingly complex challenges, from enhancing the passenger experience to driving operational efficiency. At InteliSys Aviation, we’ve designed our approach and technology to meet these demands while supporting long-term growth.
One of the key reasons customers choose us is our comprehensive approach to engagement during the selection process. We don’t just work with the technical team—we actively collaborate with stakeholders across the organization, including marketing, customer service, operations, technology, leadership, and beyond. By engaging with all key areas of the airline, we gain a deeper understanding of each partner’s unique needs and ensure that our solution aligns with their strategic goals. This thorough, collaborative process helps establish a strong foundation for a successful partnership right from the start.
In addition to our tailored approach, the ameliaRES platform stands out as a modern, API-focused solution. Its architecture enables airlines to seamlessly integrate with additional technologies and adapt as new needs and opportunities emerge. Whether it’s enhancing digital customer experiences, incorporating third-party tools, or scaling operations, ameliaRES is built to grow with our customers.
This combination of thoughtful engagement and future-ready technology is why airlines choose InteliSys Aviation as a trusted partner in their journey toward innovation and success.
At InteliSys Aviation, we know that technology alone isn’t enough to earn long-term loyalty. Our customers choose to renew their agreements with us because of the consistent, high-quality service and support they experience every day.
Our commitment to customer success is reflected in key performance metrics that demonstrate the reliability and responsiveness of our team:
Beyond the numbers, our proactive approach to resolving service tickets ensures that issues are not only addressed quickly but are also resolved thoroughly. This dedication builds confidence among our customers, enabling them to focus on delivering exceptional experiences to their passengers.
For many of our customers, renewing with InteliSys Aviation isn’t just about maintaining the status quo—it’s about continuing a partnership that prioritizes their success, supported by a team that consistently delivers.
The IAS team celebrating at the 2024 Kick-off
From our CEO, Frank Kays:
As we look towards the future we see a year of challenges and opportunities in the industry. The entire InteliSys team is focused on how we can help our airline partners grow and exceed expectations. Although COVID is a distant memory it still has lingering effects on airlines and the industry that are expected to bring financial challenges to many carriers in 2025. Our goal is to work with our current and future airline partners to provide them with the best ways to increase their revenue by consulting with them on utilizing ameliaRES to increase their revenue per booking and average lifetime value of the customer; while introducing automation and tools to streamline their operations to make them more efficient.
Our goal is to work with our current and future airline partners to provide them with the best ways to increase their revenue.
We have been privileged to work with many amazing airlines and see how the partnership of our experienced team, the robust and flexible ameliaRES system and the amazing strategic teams of our airlines have helped grow revenue. Look at what Flair Airlines was able to do by implementing their strategies in ameliaRES. They were a worldwide leader in ancillary revenue as a percentage of total revenue; placing in the top 10 in this category worldwide. We look forward to working with Flair to continue to excel in this area and with all our carriers to help them increase their revenues.
As always, the ameliaRES and ameliaCARGO platforms will see technology upgrades and innovations released throughout the year. Follow our InteliSys Aviation LinkedIn page to see what innovation awaits for 2025.
Want to explore that ameliaRES platform? Visit our website: www.intelisysaviation.com
You may also reach out to InteliSys directly via email at: info@intelisysaviation.com
InteliSys Aviation Systems Contact: Nikki Falavena, Director of Marketing & Business Development