HelloFly, a European virtual airline specializing in charter and regional leisure services, has moved to InteliSys Aviation's amelia PSS, marking a significant step forward in improving operational efficiency, cost control, and passenger experience.
Founded in 2019, HelloFly is an Italian virtual carrier that partners with certified operators to deliver flexible charter and scheduled services across Europe. The airline focuses on connecting underserved regional destinations while offering tailored travel solutions for tour operators, travel agencies, and institutional clients. Its business model emphasizes agility, cost efficiency, and adaptability, allowing it to quickly respond to seasonal demand and niche market opportunities.
By leveraging partnerships and a lean operational structure, HelloFly aims to provide reliable, accessible air travel while enhancing customer experience and operational flexibility.
Prior to the partnership, HelloFly faced several operational and commercial challenges, including limited support availability, high costs associated with system changes, and a booking flow that required multiple steps for passengers to complete a reservation.
amelia PSS is designed to support HelloFly’s operations through a 24/7 dedicated team of experts and a robust platform that delivers reliable, responsive support, improves cost efficiency and flexibility by enabling faster updates without additional fees, and enhances the booking experience to reduce friction and improve conversion.
“We needed a solution that could keep up with the pace and flexibility of our operations,” said Francesca Ripamonte, Booking & Revenue Manager at HelloFly. “With amelia, we now have the support, agility, and user experience required to better serve our passengers and partners.”
This partnership highlights InteliSys Aviation’s continued focus on supporting carriers of all types and sizes with scalable, cost-effective technology solutions.
“HelloFly represents the agility and responsiveness that the modern European market demands”, said Rob Lalonde, Chief Executive Officer at InteliSys Aviation. “We are proud to provide the technological backbone that allows them to scale quickly and meet niche market opportunities without the burden of legacy system constraints. ”
The collaboration reinforces both companies’ commitment to delivering smarter, more adaptable solutions for the evolving aviation landscape.
About HelloFly
HelloFly is a European virtual airline providing charter and regional flight services, connecting niche destinations across the Mediterranean and beyond. The airline collaborates with operating partners to deliver flexible and efficient air travel solutions tailored to market demand.
Learn more about HelloFly: https://hellofly.it/
About InteliSys Aviation
InteliSys Aviation is a global leader in airline passenger reservation and cargo management solutions. Headquartered in Canada, InteliSys supports airlines of all sizes and business models across the world through a customer-first approach and a deep commitment to innovation and collaboration.
Having pioneered the first 100% cloud-based, open PSS, InteliSys remains at the forefront of aviation technology. InteliSys continues to evolve the amelia platform to ensure airlines aren’t just ‘in the cloud’ but are equipped with the flexible, cutting-edge tools needed to deploy new ideas and outpace a dynamic market.